Welcome to Echo & Ink. By using our website and placing an order, you agree to the following terms.
About us
Echo & Ink is an Australian small business selling handmade and craft goods through our Big Cartel store.
Orders
When you place an order, you're making an offer to buy. We'll send a confirmation email once your order is received — this confirms we've received your order, not that it's been accepted. We reserve the right to decline or cancel an order (for example, if an item is out of stock or there's a pricing error), in which case we'll let you know and issue a full refund.
Pricing and payment
All prices are listed in Australian dollars (AUD) and include GST where applicable. Payment is processed securely at checkout. We reserve the right to correct pricing errors and to update prices at any time, though changes won't affect orders already confirmed.
Product information
We do our best to accurately describe and photograph our products. As many items are handmade, slight variations in colour, texture, or finish may occur between the photo and the item you receive — this is part of the charm of handmade goods, not a fault.
Shipping and returns
See our [Shipping & Delivery] and [Returns & Refunds] policies for full details.
Intellectual property
All content on this site — including designs, photography, logos, and text — is owned by Echo & Ink and may not be copied, reproduced, or used without our permission.
Limitation of liability
To the extent permitted by law, Echo & Ink is not liable for any indirect or consequential loss arising from your use of this website or our products. Nothing in these terms limits your rights under the Australian Consumer Law.
Changes to these terms
We may update these terms from time to time. Continued use of our site after changes are posted means you accept the updated terms.
Contact us
Questions about these terms? Reach out at [contact email].
Last updated: 23 September 2026